Terms of Service
“`html Terms of Service for balivisajapanese.com Last Updated: October 26, 2023 Welcome to balivisajapanese.com. These Terms of Service (“Terms”) govern […]
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Terms of Service for balivisajapanese.com
Last Updated: October 26, 2023
Welcome to balivisajapanese.com. These Terms of Service (“Terms”) govern your use of our website and the visa consulting services provided by PT. Juaraholding (referred to as “the Company,” “we,” “us,” or “our”) operating balivisajapanese.com. By accessing or using our website and services, you (“Client,” “you,” or “your”) agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree with any part of these Terms, you must not use our website or services.
1. Acceptance of Terms
By using balivisajapanese.com and engaging in our Indonesia visa consulting services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. These Terms constitute a legally binding agreement between you and PT. Juaraholding. Your continued use of the website and services after any modifications indicates your acceptance of the updated Terms.
2. Scope of Service
balivisajapanese.com provides professional consulting and facilitation services for individuals seeking Indonesian visas. Our services include, but are not limited to, offering guidance on visa requirements, assisting with document preparation, reviewing application forms for completeness, and providing information on the application process. We aim to make the visa application process as clear and efficient as possible for our clients.
Important Disclaimer: We act solely as a facilitator and consultant. We do not issue visas, nor do we have the authority to influence the outcome of any visa application. The final decision to grant or deny a visa, the type of visa, and the duration of stay rests solely with the Indonesian immigration authorities or relevant government agencies. We do not guarantee the approval of any visa application, and any timelines provided are estimates based on current information and are subject to change by the government. We are not responsible for any changes in government policies, visa requirements, processing times, or fees that may occur during or after our service engagement. It is the Client’s responsibility to meet all visa conditions and requirements set by the Indonesian government.
3. Client Responsibilities
As a Client, you are solely responsible for:
- Providing accurate, complete, and truthful information and documentation to us in a timely manner.
- Ensuring that all provided documents are authentic and not fraudulent.
- Reviewing all application forms and documents prepared with our assistance for accuracy before submission.
- Complying with all requests from Indonesian immigration authorities.
- Understanding and adhering to the terms and conditions of your visa once issued, including validity periods and permitted activities.
- Notifying us immediately of any changes to your personal circumstances or application status.
- Paying all applicable government fees directly to the relevant authorities.
Any delays, rejections, or other issues arising from inaccurate information, incomplete documentation, or non-compliance with immigration rules are the sole responsibility of the Client.
4. Fees and Payment
Our fees are for the consulting and facilitation services provided by balivisajapanese.com. These fees are separate from and do not include any government-imposed visa application fees, processing fees, biometric fees, or any other charges levied by the Indonesian government or its agencies. All government fees must be paid separately by the Client directly to the relevant authorities as instructed.
Our service fees will be clearly communicated to you prior to the commencement of our services. All fees are quoted in Japanese Yen (JPY) or Indonesian Rupiah (IDR) as specified, and payment must be made in full before we initiate the agreed-upon services. We accept various payment methods, which will be detailed during the consultation or on our website.
5. Refund Policy
Our Refund Policy is detailed on a separate page accessible via a link on our website. Please refer to our dedicated Refund Policy page for comprehensive information regarding eligibility for refunds, processing times, and conditions. Generally, service fees for consulting and facilitation are non-refundable once our service work has commenced, as our value is in the expert guidance and effort expended, regardless of the visa outcome. Government fees, being paid to third parties, are subject to the refund policies of those respective government bodies.
6. Intellectual Property
All content on balivisajapanese.com, including text, graphics, logos, images, software, and the compilation thereof, is the property of PT. Juaraholding or its suppliers and protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
7. Disclaimers
The services and information on balivisajapanese.com are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure. We make no representations or warranties regarding the accuracy, completeness, or reliability of any information provided through our services, particularly concerning government regulations, which are subject to frequent change. As stated in Section 2, we explicitly disclaim any guarantee regarding visa approval.
8. Limitation of Liability
To the fullest extent permitted by law, in no event shall PT. Juaraholding, its affiliates, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use